Charter Bank

1010 West Clairemont Ave
Eau Claire, WI 54701


(715) 832-4254

Toll Free

(800) 471-4510


Mon-Fri: 9am - 5pm
Sat: 9am - 12pm


Mon-Fri: 7:30am - 6pm
Sat: 8:30am - 12pm



Latest News

  • Banking at your fingertips!

    Bank right from your smartphone or iPad with our mobile banking app!
    View Details
  • Charter Bank named one of the Best Banks to Work For

    Read the press release
    View Details
  • Rates

    Charter Bank offers above-market savings rates.
    View Details
  • Local Decisions by Local People

    Visit with one of our lenders to see how we can help with your business loan needs.
    View Details
  • Business Services

    We have the tools and resources for any size business!
    View Details
View All

Mobile Banking

Feature Image

Banking in the palm of your hand!

Learn More

Sign up for text alerts

Feature Image

You can receive debit card transaction and account activity alerts right to your mobile device.

Learn More

Bank to Bank or Person to Person – pay who you want when you want!


With Charter Bank’s Bank-to-Bank transfer service, you can easily transfer money to and from other domestic financial institutions through your Online Banking Account.

Once you sign up for the service, any personal account can be used to make transfers from other domestic financial institutions to Charter Bank without even needing to go through the set up process with the other bank.

Simply visit the Bank to Bank tab in your Online Banking account!

Click here for Bank to Bank Transfers FAQ’s.


Person-to-Person (P2P)

Now you can pay anyone quickly and easily! By using your Online Banking Bill Pay account, you can follow a few simple steps to set up and pay individuals.

From your Desktop:

Access your Online Banking Bill Pay account and Choose “Add Payee”. The next screen will allow you to choose to pay an individual. The following steps will walk you through setting up the person based on if you have their account information or not.

Simply follow the remaining steps to set them up and send them a payment.


From your Mobile Device:

Log in to the Charter Bank mobile banking app. Choose the P2P icon and select “Add a Person to Pay”. The following steps will walk you through setting up the person you want to pay and the payment process.



You must be a user of our Bill Pay system to use Bank-to-Bank and Person-to-Person. Payment set up and confirmations are received via email. You will be asked to set up a keyword for Person-to-Person payments that will be used each time you pay that payee.