Charter Bank

1010 West Clairemont Ave
Eau Claire, WI 54701


(715) 832-4254

Toll Free

(800) 471-4510


Mon-Fri: 9am - 5pm
Sat: 9am - 12pm


Mon-Fri: 7:30am - 6pm
Sat: 8:30am - 12pm



Telephone Banking

Latest News

  • April is Community Banking Month

    See why Community Banks are an important part of our community!
    View Details
  • Online Banking

    Sign up for Online Banking on our website!
    View Details
  • Rates

    Charter Bank offers above-market savings rates.
    View Details
  • Charter Bank named top in U.S.

    We were recently ranked among the top six banks in the U.S.
    View Details
  • Business Services

    We have the tools and resources for any size business!
    View Details
View All


Feature Image

eStatements available! Convenient, Secure, free!

Signup today

Help us name the new Museum Steamboat!

Feature Image

Enter your favorite name into our contest via Facebook or in our lobby.

Contest details!

Charter Bank offers a complete 24-hour telephone banking service. Call at any time to get your account information at your convenience.


Telephone Banking Has Many Features

  • Deposit, Loans, CD and IRA information
  • Transfer Funds
  • Up to the minute information
  • Rate and Product information
  • Statement requests to your fax
  • Bank hours and locations
  • Activate or re-order a debit card

Telephone Banking Has High Tech Security

It is available 24 hours a day from any location. It is available to touch tone phones. A voice will guide you through the steps required to complete your transaction(s). The system is operated by you and our computer, so it is entirely “safe”. We have assigned a random PIN number for you. You may change your PIN code to any number you choose (a minimum of 4 digits) by simply selecting option 9 on the Main Menu.

Please be sure to have your account and social security numbers ready when you call.

Call: 715-832-6299 or 855-329-8278 to access.