Charter Bank

1010 West Clairemont Ave
Eau Claire, WI 54701


(715) 832-4254

Toll Free

(800) 471-4510


Mon-Fri: 9am - 5pm
Sat: 9am - 12pm


Mon-Fri: 7:30am - 6pm
Sat: 8:30am - 12pm



Telephone Banking

Latest News

  • April is Community Banking Month

    See why Community Banks are an important part of our community!
    View Details
  • Online Banking

    Sign up for Online Banking on our website!
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  • Rates

    Charter Bank offers above-market savings rates.
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  • Charter Bank named top in U.S.

    We were recently ranked among the top six banks in the U.S.
    View Details
  • Business Services

    We have the tools and resources for any size business!
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View All


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eStatements available! Convenient, Secure, free!

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Re-order your checks online!

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Order your checks online and save a visit to the bank!

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Charter Bank offers a complete 24-hour telephone banking service. Call at any time to get your account information at your convenience.


Telephone Banking Has Many Features

  • Deposit, Loans, CD and IRA information
  • Transfer Funds
  • Up to the minute information
  • Rate and Product information
  • Statement requests to your fax
  • Bank hours and locations
  • Activate or re-order a debit card

Telephone Banking Has High Tech Security

It is available 24 hours a day from any location. It is available to touch tone phones. A voice will guide you through the steps required to complete your transaction(s). The system is operated by you and our computer, so it is entirely “safe”. We have assigned a random PIN number for you. You may change your PIN code to any number you choose (a minimum of 4 digits) by simply selecting option 9 on the Main Menu.

Please be sure to have your account and social security numbers ready when you call.

Call: 715-832-6299 or 855-329-8278 to access.